Shipping Policy

Willy's Woods Shipping Policy

At Willy's Woods, we are dedicated to ensuring your custom woodworked items reach you safely and in a timely manner. Please review our shipping policy below for details on processing times, shipping costs, and more.

Order Processing Time

• Standard Processing: Orders typically take 3-5 business days to process before they are shipped.
• Customized Orders: For custom and personalized items, please allow an additional 5-7 business days for processing due to the handcrafted nature of our products.

Shipping Rates and Delivery Times

• Domestic Shipping (within the U.S.): We offer various shipping options at checkout, with delivery times ranging from 3-7 business days depending on your location and selected shipping method.
• International Shipping: Currently, we do not offer international shipping. We hope to expand our reach in the near future.

Shipping costs are calculated at checkout based on your location and the weight of the items in your order.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the progress of your delivery.

Shipping Delays

While we strive to deliver orders within the specified timeframe, delays may occasionally occur due to factors beyond our control (such as carrier delays, weather, etc.). In the event of a delay, we will keep you informed and provide updates whenever possible.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at contact@willyswoods.com as soon as possible. We will work with the shipping carrier to resolve the issue and, if necessary, provide a replacement or offer a solution.

Questions?

If you have any additional questions about our shipping policy, please feel free to reach out to us at contact@willyswoods.com.